Category Archives: Customers

Business Growth, Customers, Improved Results, Productivity, Sales

In my previous blog I talked about how Tesco’s financial woes are largely caused by its failure to innovate, referencing how its rivals have… Read more

Customers, Mindset, Productivity

Last week’s election result may have come as a surprise to most of the nation. And unsurprisingly there has been the usual fall out… Read more

Customers, Improved Results, Money, Profitability, Success

Tesco was once a beacon of business success, steamrolling the grocery competition with seemingly endless store openings to accompany eye-catching annual profits.  But the… Read more

Business Growth, Customers, Improved Results, Marketing, Success

… OK there is no such thing…  however, with the right checks and measures in place, you can achieve something quite close. But first… Read more

Business Growth, Customers, Mindset

You may have seen on Social Media recently a dress, the colour of which was hotly debated. Some saw it as blue and black,… Read more

Business Growth, Customers, Sales

Buying a customer…. Perhaps an unusual concept to some, but this actually happens all over the world, every minute of every day. I’m guessing… Read more

Business Growth, Customers, Marketing, Planning, Profitability, Sales

According to an independent survey in May 2013, 59% of small business owners said it is harder to run a business today than it… Read more

Customers, Improved Results, Networking, Sales

Of all the business growth strategies that I teach, Networking has one of the biggest splits of opinion as to whether it works or… Read more

Customers, Marketing, Team, Time

Here are 5 business mistakes to avoid (now more than ever): 1. Ignore your customers. If you neglect your customers, someone else will be… Read more

Customers, Improved Results, Sales

4 Weeks and counting…  Here is the fourth instalment to planning your actions for maximum success as we enter 2013. Average Annual Number of… Read more